The pull-out water container of a compact ventless dryer partly drawn from its slot at the top of the cabinet, the laundry room wall soft behind it.

LG dryer
showing E13

E13 appears only on LG hybrid condensing dryers and means water cannot leave: the drain hose is kinked, crushed or clogged, or the water in the sump has frozen.

(844) 314-5837

Mon–Sat, 8am–8pm

  • Water system (ventless)
  • Ventless condenser and pump repair
  • Source: LG

Book a visit

Three short steps, about a minute.

or call (844) 314-5837

Before you book,
in this order.

Each step comes from LG's own guidance for E13 on its dryers. Follow it to the end: the last card says whether this is a visit.

01

Check the drain hose along its length for kinks, twists or a clogged end.

02

Use the standard LG drain hose rather than an extended one.

03

Press Start/Pause to restart, and book a visit if E13 returns.

Still there?

It usually turns into ventless condenser and pump repair. Book with the code and the model number.

What not to do

E13 has nothing to do with the exhaust duct; a hybrid condensing dryer removes its moisture as water through the drain hose.

What you may
notice with it.

The dryer problems E13 tends to arrive with. Answer these at the dryer before anyone is booked.

All problems

Where E13 usually leads

Ventless condenser and pump repair.

Condensate pump, condenser or heat-pump system · moderate.

In LG's own words

An E13 code will only display on hybrid condensing dryers.
LG US Help Library: LG dryer error code list (Wayback copy, 28 Feb 2026) LG US Help Library: LG dryer error code list (Wayback copy, 28 Feb 2026) LG US Help Library: LG dryer error code list (Wayback copy, 28 Feb 2026)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. LG hybrid condensing dryers only.

LG E13 dryer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child folding warm towels together on top of a front-load dryer in a bright laundry room
For the heart of your home.

Questions
about E13.

Can I clear E13 myself?
Check the drain hose along its length for kinks, twists or a clogged end. If it comes back, it needs a visit.
Can a longer drain hose cause E13 on an LG dryer?
LG warns that an extended drain hose adds resistance and recommends only the standard LG hose. If the hose was lengthened during installation, that is the first thing to undo.
Could cold weather cause an E13 code?
Yes, LG includes frozen water in the sump among the causes. A dryer in an unheated space should be allowed to warm up before it is restarted.

Back to your everyday

Still showing E13?

Book with the code exactly as displayed, the whole model number, and whether you smell burning or gas — for a code, that is where the diagnosis starts.

(844) 314-5837 Schedule a repair