The open door of a front-loading dryer seen close at the latch side, the strike and the small door switch opening on the cabinet front.

Samsung dryer
showing dC

dC and the related d-codes concern the door, its latch and the sensors that check they are secure.

(844) 314-5837

Mon–Sat, 8am–8pm

  • Door and lock
  • Door switch and latch repair
  • Source: Samsung

Book a visit

Three short steps, about a minute.

or call (844) 314-5837

Before you book,
in this order.

Each step comes from Samsung's own guidance for dC on its dryers. Follow it to the end: the last card says whether this is a visit.

01

Make sure no laundry is caught in the door and that it closes and latches.

02

Check that the latch itself is firmly attached.

03

Book a visit if the door or latch is damaged or the code will not clear.

Still there?

It usually turns into door switch and latch repair. Book with the code and the model number.

What not to do

On a Samsung dryer, dE belongs to this door group; it does not refer to the drum or the heater.

What you may
notice with it.

The dryer problems dC tends to arrive with. Answer these at the dryer before anyone is booked.

All problems

Where dC usually leads

Door switch and latch repair.

Door switch, catch or hinge · lowest.

In Samsung's own words

These are related to the door, its latch, and the sensors that detect whether they are secured correctly.
Samsung US support: Samsung dryer displays an error code Samsung US support: clothes are not dry after using Samsung dryer (vent blockage test)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Samsung dryers; during a vent test, dc means the door was open.

Samsung dC dryer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child folding warm towels together on top of a front-load dryer in a bright laundry room
For the heart of your home.

Questions
about dC.

Can I clear dC myself?
Make sure no laundry is caught in the door and that it closes and latches. If it comes back, it needs a visit.
Can dC show up in the middle of a Samsung vent test?
Yes. During the test, dc means the door was open; close it and run the test again.
What if dC appears because the door will not stay shut at all?
Samsung ties the d-codes to doors that will not stay closed or will not latch. A damaged latch or door needs a service visit rather than another reset.

Back to your everyday

Still showing dC?

Book with the code exactly as displayed, the whole model number, and whether you smell burning or gas — for a code, that is where the diagnosis starts.

(844) 314-5837 Schedule a repair