The open back of an electric dryer with the rear panel removed, the coiled heating element housing and its wire terminals visible inside the cabinet.

Samsung dryer
showing HC2

HC2 on a Samsung gas dryer means the burner failed to ignite.

(844) 314-5837

Mon–Sat, 8am–8pm

  • Heating
  • Heating element repair
  • Source: Samsung

Book a visit

Three short steps, about a minute.

or call (844) 314-5837

Before you book,
in this order.

Each step comes from Samsung's own guidance for HC2 on its dryers. Follow it to the end: the last card says whether this is a visit.

01

Turn the dryer off, wait two to three minutes, and start the cycle again.

02

Confirm the gas supply to the dryer is connected and turned on.

03

Book a visit if HC2 comes back.

Still there?

It usually turns into heating element repair. Book with the code and the model number.

What not to do

HC2 is not the overheating code HC; the two share letters but point in opposite directions.

What you may
notice with it.

The dryer problem HC2 tends to arrive with. Answer these at the dryer before anyone is booked.

All problems

Where HC2 usually leads

Heating element repair.

Heating element · low.

In Samsung's own words

Gas Ignition Error
Samsung US support: Samsung dryer displays an error code Samsung US support: Samsung dryer displays an error code Samsung US support: clothes are not dry after using Samsung dryer (vent blockage test)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Samsung gas dryers.

Samsung HC2 dryer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child folding warm towels together on top of a front-load dryer in a bright laundry room
For the heart of your home.

Questions
about HC2.

Can I clear HC2 myself?
Turn the dryer off, wait two to three minutes, and start the cycle again. If it comes back, it needs a visit.
Does Samsung list HC2 with its other heating codes?
No, it sits among the codes Samsung groups as sensors and components, with the general advice to power-cycle and then check the manual. Its meaning is specific: a gas ignition problem.
What should I have ready when booking a visit for HC2?
Note the model number and whether the gas valve was on when the code appeared. That lets the technician bring ignition parts for the right burner.

Back to your everyday

Still showing HC2?

Book with the code exactly as displayed, the whole model number, and whether you smell burning or gas — for a code, that is where the diagnosis starts.

(844) 314-5837 Schedule a repair