The open door of a front-loading dryer seen close at the latch side, the strike and the small door switch opening on the cabinet front.

Whirlpool dryer
showing ERR

The dryer will not run until the door is latched, and ERR says it is not.

(844) 314-5837

Mon–Sat, 8am–8pm

  • Door and lock
  • Door switch and latch repair
  • Source: Whirlpool

Book a visit

Three short steps, about a minute.

or call (844) 314-5837

Before you book,
in this order.

Each step comes from Whirlpool's own guidance for ERR on its dryers. Follow it to the end: the last card says whether this is a visit.

01

Push the door firmly at the latch side until it clicks.

02

On a door with two latches, press at the top and the bottom.

03

If ERR stays, cut power at the breaker for a minute, restore it and try a Timed Dry cycle; book a visit if it still shows.

Still there?

It usually turns into door switch and latch repair. Book with the code and the model number.

What not to do

ERR does not mean the control has failed. A bent strike, a worn latch or the door switch is far more likely.

What you may
notice with it.

The dryer problems ERR tends to arrive with. Answer these at the dryer before anyone is booked.

All problems

Where ERR usually leads

Door switch and latch repair.

Door switch, catch or hinge · lowest.

In Whirlpool's own words

the dryer will not run unless the door is closed.
Whirlpool product help: ERR error code (dryer) Whirlpool product help: ERR error code (dryer)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Whirlpool dryers that display ERR for an open door.

Whirlpool ERR dryer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child folding warm towels together on top of a front-load dryer in a bright laundry room
For the heart of your home.

Questions
about ERR.

Can I clear ERR myself?
Push the door firmly at the latch side until it clicks. If it comes back, it needs a visit.
My Whirlpool door is shut but ERR is on. What now?
Press along the latch edge, top and bottom, because a door can close without catching. If a firm press does not clear ERR, the switch or latch needs a look.
Will the drum turn at all while ERR is showing on my Whirlpool?
No. The dryer refuses to start until it sees a latched door, so the drum stays still until the code clears.

Back to your everyday

Still showing ERR?

Book with the code exactly as displayed, the whole model number, and whether you smell burning or gas — for a code, that is where the diagnosis starts.

(844) 314-5837 Schedule a repair