The control panel along the top of a clothes dryer seen close, a small display glowing with no readable characters, the cycle knob blurred beside it.

Samsung dryer
showing dn

dn means the dryer is downloading new firmware; it restarts itself once the software is installed.

(844) 314-5837

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Samsung

Book a visit

Three short steps, about a minute.

or call (844) 314-5837

Before you book,
in this order.

Each step comes from Samsung's own guidance for dn on its dryers. Follow it to the end: the last card says whether this is a visit.

01

Leave the power on and do not unplug the dryer while dn is showing.

02

Wait for the dryer to restart itself.

03

Book a visit only if dn is still on the display after 24 hours.

Cleared?

No part needed replacing. If the next full load still comes out damp or the dryer shuts off early, treat that as a separate problem.

What not to do

Cutting the power during dn is the one thing to avoid, since Samsung warns the dryer may become inoperable.

What you may
notice with it.

The dryer problems dn tends to arrive with. Answer these at the dryer before anyone is booked.

All problems

No repair indicated

Nothing to repair.

A setting someone switched on, or a prompt the dryer shows by design — a child lock, a clean-the-lint-screen reminder, a demo setting. Nothing has failed and no part is needed.

In Samsung's own words

This code means a download to the dryer's firmware is in progress.
Samsung US support: Samsung dryer displays an error code Samsung US support: Samsung dryer displays an error code

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Samsung dryers that receive software updates, for example through the SmartThings app.

Samsung dn dryer repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child folding warm towels together on top of a front-load dryer in a bright laundry room
For the heart of your home.

Questions
about dn.

Can I clear dn myself?
Leave the power on and do not unplug the dryer while dn is showing.
How long can dn stay on a Samsung dryer?
Samsung says the download time depends on the file size and connection speed. Only after 24 hours with dn still showing is it treated as a problem.
Is it normal for a Samsung dryer to stop responding while dn is shown?
Yes, for a while. Samsung gives one example of an update that takes about 20 minutes with the dryer unresponsive throughout, so wait it out rather than pressing buttons or cutting power.

Back to your everyday

Still showing dn?

Book with the code exactly as displayed, the whole model number, and whether you smell burning or gas — for a code, that is where the diagnosis starts.

(844) 314-5837 Schedule a repair